Thank you for choosing sortedclothing.in! We understand that circumstances may arise that require you
to cancel your order. This Cancellation Policy ("Policy") outlines our guidelines and procedures for
canceling orders placed on our ecommerce store. Please read this Policy carefully to understand our
cancellation process and eligibility criteria.
Order Cancellation Eligibility
Cancellation Window: Orders can be canceled within 24 hours from the time of purchase. We are
unable to process cancellations for orders that have already been shipped.
Exceptions: During special offers, sales, or promotions, orders may be subject to different
cancellation terms, and the cancellation window may be limited. Please refer to the specific terms
and conditions of the promotion for details.
To initiate a cancellation, please follow these steps:
a) Log in to your account on our website.
b) Navigate to the order history section.
- c) Locate the specific order you wish to cancel and select the option to initiate a
- d) Provide the necessary details, including the reason for the cancellation.
- e) Await Confirmation: Once you have submitted the cancellation request, our customer support
review it. We will send you a confirmation email if the cancellation is approved.
Refund for Canceled Orders
If your order is successfully canceled within the eligible cancellation window, a refund will be
Please note the following:
Refund Method: The refund will be issued using the original payment method used for the purchase.
allow a reasonable processing time for the refund to be credited back to your account.
Shipping Costs: Please note that shipping costs, including the original shipping charges, are
non-refundable, unless the cancellation is due to our error or an issue with the product.
Special Offers: In the case of orders placed during special offers, sales, or promotions, the refund
amount may be adjusted based on the terms and conditions of the promotion.
If you have any questions, concerns, or requests regarding our Cancellation Policy or the
of your order, please contact us at firstname.lastname@example.org. We are here to assist you.
Thank you for your understanding, and we appreciate your business at sortedclothing.in!